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Summary
Experience
Aug 2021Present
Senior Customer Lifecycle ManagerBraze
New York, NYMar 2019Jul 2021
Customer Lifecycle SpecialistFreshBooks
Austin, TXJun 2017Feb 2019
Marketing Coordinator, Customer EngagementDigitalOcean
New York, NYCampaigns & Projects
Jan 2022Jun 2022
Customer Onboarding Redesign Initiative
Oct 2020Mar 2021
Win-back Campaign Automation & Optimization
Mar 2023Present
Personalized Content Recommendation Engine
Education
Sep 2013May 2017
New York UniversityBachelor of Science in Marketing
New York, NYSkills
BrazeSalesforce Marketing CloudHubSpotIterableCustomer.ioGoogle AnalyticsAmplitudeTableauSQLA/B TestingCustomer SegmentationJourney Mapping