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Summary
Detail-oriented Information Technology Specialist with 2 years of experience providing comprehensive technical support and system administration in fast-paced environments. Proven ability to efficiently troubleshoot complex hardware and software issues, ensuring minimal downtime and optimal user productivity. Adept at system troubleshooting, network configuration, and hardware installation, delivering exceptional support to diverse user groups. Committed to enhancing IT infrastructure and user satisfaction through proactive problem-solving and effective solutions.
Experience
Jun 2022Present
Information Technology SpecialistTech Solutions Inc.
San Francisco, CAJun 2021May 2022
IT Support InternInnovate Corp
San Jose, CAProjects
Jan 2023Mar 2023
Home Network Optimization Project
Sep 2022Oct 2022
Automated Backup Script for Personal Files
Education
Aug 2018May 2022
San Jose State UniversityBachelor of Science in Information Technology
San Jose, CASkills
Windows 11/10/ServermacOSLinux (Ubuntu, RHEL)iOSAndroidTCP/IPDNSDHCPVPNWi-Fi (802.11)Basic Routing/SwitchingDesktops