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Kwame Osei

Senior Monitoring Engineer at ZenithTech

Summary

Highly accomplished Monitoring Engineer with 6 years of experience specializing in building robust, scalable observability platforms and driving site reliability. Proven expertise in architecting comprehensive monitoring solutions, automating incident response, and optimizing system performance across diverse cloud and on-premise environments. Adept at leveraging tools like Prometheus, Grafana, ELK Stack, and cloud-native services to enhance system uptime and streamline operational workflows.

Experience

Senior Monitoring EngineerZenithTech
Atlanta, GAAug 2021Present
  • Architected and deployed a centralized observability platform using Prometheus, Grafana, and Alertmanager, reducing incident detection time by 30%.
  • Developed automated remediation scripts in Python for critical service failures, decreasing Mean Time To Resolution (MTTR) by 25%.
  • Led the migration of legacy monitoring systems to AWS CloudWatch and Splunk, improving data ingestion rates by 40% and reducing infrastructure costs by 15%.
  • Implemented advanced anomaly detection algorithms to proactively identify performance degradation, preventing over 10 critical outages annually.
Monitoring EngineerQuantify Solutions
Atlanta, GAJun 2019Jul 2021
  • Designed and implemented monitoring dashboards for 20+ critical microservices using Grafana, enhancing visibility for engineering and operations teams.
  • Configured and managed alerting rules in PagerDuty and OpsGenie, reducing alert fatigue by 20% through smart aggregation and suppression strategies.
  • Automated health checks and performance metric collection for containerized applications using Docker and Kubernetes, ensuring 99.9% uptime for key services.
  • Collaborated with development teams to integrate application-level metrics (APM) into central monitoring, improving root cause analysis efficiency by 15%.

Projects

Education

Georgia Institute of TechnologyBachelor of Science in Computer Science
Atlanta, GAAug 2015May 2019
  • Graduated with High Honors (Magna Cum Laude) for academic excellence.
  • Maintained a 3.8 GPA, specializing in Distributed Systems and Cloud Computing.
  • Awarded Dean's List for 6 consecutive semesters based on superior academic performance.

Skills

Monitoring & Observability
PrometheusGrafanaAlertmanagerELK Stack (Elasticsearch, Logstash, Kibana)SplunkCloudWatchDatadogPagerDuty
Cloud Platforms
AWS (EC2, S3, RDS, Lambda, EKS)AzureGCPTerraform
Scripting & Automation
PythonBashGoAnsibleChefPuppet
Containerization & Orchestration
DockerKubernetesHelmECS
CI/CD & DevOps
JenkinsGitLab CI/CDGitHub ActionsGitJiraConfluence