Kwame Osei | Senior Monitoring Engineer at ZenithTech

Summary

Senior Monitoring EngineerZenithTech

Atlanta, GAAug 2021Present

Architected and deployed a centralized observability platform using Prometheus, Grafana, and Alertmanager, reducing incident detection time by 30%.
Developed automated remediation scripts in Python for critical service failures, decreasing Mean Time To Resolution (MTTR) by 25%.
Led the migration of legacy monitoring systems to AWS CloudWatch and Splunk, improving data ingestion rates by 40% and reducing infrastructure costs by 15%.
Implemented advanced anomaly detection algorithms to proactively identify performance degradation, preventing over 10 critical outages annually.

Monitoring EngineerQuantify Solutions

Atlanta, GAJun 2019Jul 2021

Designed and implemented monitoring dashboards for 20+ critical microservices using Grafana, enhancing visibility for engineering and operations teams.
Configured and managed alerting rules in PagerDuty and OpsGenie, reducing alert fatigue by 20% through smart aggregation and suppression strategies.
Automated health checks and performance metric collection for containerized applications using Docker and Kubernetes, ensuring 99.9% uptime for key services.
Collaborated with development teams to integrate application-level metrics (APM) into central monitoring, improving root cause analysis efficiency by 15%.

Developed a Python-based serverless application (AWS Lambda) to monitor cloud spending patterns and detect anomalous spikes.
Integrated with AWS Cost Explorer API and Slack notifications, reducing unexpected cost overruns by automatically alerting stakeholders.

Kubernetes Health Dashboard

Mar 2022Aug 2022

Built a custom web dashboard using React and a Go backend to visualize Kubernetes cluster health metrics from Prometheus.
Provided real-time insights into pod status, resource utilization, and error rates, improving developer's ability to debug issues by 20%.

Created a lightweight log aggregation system using Fluentd, Elasticsearch, and Kibana for personal projects.
Enabled efficient centralized logging and full-text search capabilities, significantly speeding up debugging processes.

Georgia Institute of TechnologyBachelor of Science in Computer Science

Atlanta, GAAug 2015May 2019

Graduated with High Honors (Magna Cum Laude) for academic excellence.
Maintained a 3.8 GPA, specializing in Distributed Systems and Cloud Computing.
Awarded Dean's List for 6 consecutive semesters based on superior academic performance.

Monitoring & Observability

PrometheusGrafanaAlertmanagerELK Stack (Elasticsearch, Logstash, Kibana)SplunkCloudWatchDatadogPagerDuty

Cloud Platforms

AWS (EC2, S3, RDS, Lambda, EKS)AzureGCPTerraform

Scripting & Automation

PythonBashGoAnsibleChefPuppet

Containerization & Orchestration

DockerKubernetesHelmECS

CI/CD & DevOps

JenkinsGitLab CI/CDGitHub ActionsGitJiraConfluence