Summary

Experience

Senior Salesforce Developer|Salesforce

San Francisco, CAMar 2019Present

• Led the development and deployment of a critical Sales Cloud integration project, reducing manual data entry by 30% for over 500 sales representatives.
• Architected and implemented Lightning Web Components for a new customer onboarding portal, resulting in a 25% faster onboarding process and 15% improvement in user satisfaction scores.

Salesforce Developer|TechSolutions Inc.

San Francisco, CAJun 2015Feb 2019

• Developed custom Apex classes and Visualforce pages to automate lead management and opportunity tracking, increasing sales team productivity by 18%.
• Integrated Salesforce with external ERP systems using REST API, streamlining data synchronization and reducing data discrepancies by 22%.

Junior Salesforce Developer|Global Innovations Corp.

Palo Alto, CAJun 2013May 2015

• Assisted in the development and customization of Salesforce Service Cloud, contributing to a 5% increase in customer support agent efficiency.
• Wrote and maintained unit tests for Apex classes, ensuring code coverage met organizational standards and reducing bugs by 8%.

Projects

Salesforce Utility Pack

Jan 2022Present

• Developed a collection of reusable Apex and LWC components for common Salesforce administrative and development tasks, downloaded by over 50 users.
• Implemented a dynamic query builder component, reducing development time for custom reports by an estimated 15%.

Customer Feedback Lightning App

Mar 2021Sep 2021

• Built a custom Lightning Experience application to collect and analyze customer feedback directly within Salesforce, improving feedback collection rates by 20%.
• Integrated with external sentiment analysis API to automatically categorize feedback, providing actionable insights to product teams 2x faster.
• Designed a responsive user interface using SLDS, ensuring a consistent experience across desktop and mobile devices.

Apex Trigger Framework

Jul 2020Dec 2020

• Designed and implemented a scalable Apex trigger framework to manage trigger execution order and prevent recursion, reducing system errors by 10%.
• Incorporated error handling and logging mechanisms, enabling faster debugging and system maintenance.
• Published the framework on GitHub, demonstrating expertise in robust Salesforce architectural patterns.

Education

Stanford University|Master of Science in Computer Science

Stanford, CASep 2011May 2013

• Completed advanced coursework in distributed systems and cloud computing.
• Thesis focused on optimizing database queries in multi-tenant environments.

University of California, Berkeley|Bachelor of Science in Software Engineering

Berkeley, CASep 2007May 2011

• Graduated Summa Cum Laude with a GPA of 3.9/4.0.
• Awarded the Dean's Scholarship for academic excellence.
• Led a capstone project developing a scalable web application for campus event management.

Skills

Salesforce Development

ApexLightning Web Components (LWC)Aura ComponentsVisualforceSOQL/SOSLSalesforce DX

Cloud Platforms & Tools

Sales CloudService CloudCommunity CloudExperience CloudMarketing Cloud (basic)Copado

Integration & APIs

REST/SOAP APIsPlatform EventsOutbound MessagingMiddleware (e.g., Mulesoft)ETL Processes

Web Technologies

JavaScriptHTML5CSS3SQLGitJira

Methodologies

Agile/ScrumCI/CDTest-Driven DevelopmentData MigrationSecurity Best Practices